Job Description

About Groove Technology Solutions

We’re revolutionizing hospitality tech—offering everything from DIRECTV and Wi-Fi to video surveillance and energy management. Named a Top Workplace and one of the Fastest Growing Companies in Utah , we’re proud of our people-first culture and commitment to innovation. If you're ready to grow your career in a company that values excellence, join us in shaping the future of hospitality technology.

Overview of the Role

We’re looking for a detail-oriented and hands-on Lead Field Technician – Cabling to join our Field Operations team. In this role, you’ll lead low-voltage cabling projects from site surveys to final walkthroughs, ensuring clean, efficient installations that meet Groove’s high standards. You’ll play a key role in delivering structured cabling infrastructure that supports cutting-edge tech for hospitality clients nationwide.

What You’ll Do

• Oversee cabling installation projects and guide technician teams in the field
• Conduct pre-installation site surveys to assess and document scope
• Set up and maintain structured cable pathways according to design specs
• Perform post-installation quality audits to ensure compliance with standards
• Train field technicians on proper cabling practices and safety procedures
• Collaborate with Deployment Managers to align on timelines and team resources
• Maintain professionalism and empathy in customer communications

What You Bring

• Must Haves
  • 3+ years of experience in low-voltage or structured cabling installation
  • Strong understanding of cabling standards (TIA/EIA, BICSI preferred)
  • Proficiency with hand tools, testers, and labeling systems
  • Ability to read technical drawings and scope documentation
  • Strong communication and leadership skills
  • Willingness to travel extensively across the U.S.

• Nice-to-Have
  • BICSI Installer or Technician certification
  • Experience with hospitality or commercial cabling projects
  • Familiarity with network closets, rack building, and cable management

Why You’ll Love It Here

• Wellness perks include mental health support
• Robust benefits package: medical, dental, vision, pet insurance, 401(k) match
• A culture that values innovation, growth, and having fun while doing it
• Per diem while traveling
• All tools provided

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